Customer problem:
Got the error message “UDS CAN ID is zero!!” when using VVDI Key Tool Plus for my 2025 Volkswagen Teramont. Do I need to use Xhorse CAN FD Adapter XDKP34GL? When is this adapter needed? Does it need to be charged?My adapter may be damaged, and it cannot be used for any car.
Xhorseshop.co.uk engineer replied:
There is no need to use CAN FD Adapter.
The newly released Xhorse Key Tool Plus does not require an adapter.
Please refer to the menu path to enter, the device will identify if the tablet need adapter or not.
Tech support:
Whatsapp/Wechat(Lucy): +86 15387077565
Email: sales@xhorseshop.co.uk
Skype: xhorseshop.co.uk
www.xhorseshop.co.uk
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